Appointment Reminder

  • 2 days prior to the appointment, you will receive a reminder via email, text, or call.

Appointment Day

New Patients

  • Arrive 30 minutes before your appointment (new patients)
  • Complete new patient packet before arrival
Download New Patient Packet

All Patients

  • Provide a picture ID & Insurance Card(s)
  • Pay Co-pay and/or deductible
  • Bring a complete medication list

Additional Notes Scheduling

We expect appointments to be kept, and we request a telephone call if you are not able to keep an appointment.

  • 24 hours advanced notice is required if you are unable to keep an appointment.
  • 35.00 NO SHOW fee for returning patients.
  • 3 missed appointments without prior notice will be grounds for dismissal.

There will be a $ 40.00 charge for all returned checks. Patients who are dishonored will be required to pay future amounts in cash, money orders or credit card payment.

Please do not bring any food or drinks into the clinic (unless authorized). Child care is not provided for children. Please do not leave children unattended in the reception area.

Refilling Prescriptions

  • Call your pharmacist and inform them you need a refill
  • The pharmacist will contact us with an electronic refill request
  • Refills are typically filled within 24 hours of request (at times, delays may occur, we appreciate your patience)
  • If lab tests, etc., are required prior to refill, a staff member will contact you to discuss a new plan of action

Other Important Details

  • Many of the medications used in managing the diseases we treat have potential side effects that require monitoring to assure patient safety. Because of this, our doctor will make scheduling arrangements for such monitoring through our office.
  • It is your responsibility to follow the monitoring schedule laid out for you by your doctor and keep follow-up visits if you expect your prescriptions to be refilled.
  • For our doctors to continue refilling any prescription, patients must be seen at least once per year.
  • We will only approve a medication refill request after business hours or on weekends if it is a true emergency, and there will be a charge for this service. Therefore, you must have your doctor write your prescriptions at the time of your visit.
  • Many of the medications used in managing the diseases we treat have potential side effects that require monitoring to assure patient safety. The providers will make arrangements for such monitoring through our office. It is your responsibility to follow the monitoring schedule laid out for you by your provider and keep follow-up visits if you expect your prescriptions to be refilled.
  • For our providers to continue refilling any prescription, patients must be seen at least once per year.
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